Thunder product comprises of QOS service availability and more advanced response time.
This is the Second level service product we offer.
Please use our corporate website to know all terms and condition to know more about the product.
Following are the features o the product:
| Up-time | As per the contract |
| Operation Hours |
Standard Support - Monday - Saturday 7 AM - 7 PM Platinum Support - Monday- Friday 8 AM - 8 PM & Saturday 8AM - 1PM |
| Chat Support | Yes |
| Contractual Help | Yes |
| Warranty Period | As per the contract |
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